Privacy Policy
Effective date: 2026-03-18
Overview
This privacy policy explains how Lingot collects, uses, and protects your information. Lingot offers in-app purchases and/or auto-renewable subscriptions managed through the Apple App Store and/or Google Play Store.
Data We Collect
Information You Provide
- Account data: email address and profile information (if applicable)
- Support requests: information you provide when contacting us for help
Information Collected Automatically
- Usage data: features used, actions taken, session duration
- Device data: device model, operating system version, language, timezone
- Crash data: crash logs and performance diagnostics
Subscription & Purchase Data
- Purchase history: records of in-app purchases and subscription transactions
- Subscription status: current plan, renewal dates, cancellation status
Important: Payment processing is handled entirely by Apple (App Store) or Google (Play Store). We do not collect, store, or have access to your credit card number, bank account details, or other financial information. All payment data is managed by the respective platform under their own privacy policies.
How We Use Your Data
- Provide, maintain, and improve the app
- Manage your subscription status and deliver premium features
- Send service updates related to your subscription (renewal reminders, price changes)
- Analyze usage trends and improve performance
- Respond to support requests
- Comply with legal obligations
Third-Party Services
Lingot may use the following services:
- Apple App Store / Google Play: for payment processing and subscription management
- Analytics: anonymous usage analytics to improve the app
- RevenueCat: for cross-platform subscription management (if applicable)
Each third-party service has its own privacy policy governing the use of your data.
Subscription Management
- Subscriptions are billed through your Apple ID or Google Play account
- You can manage or cancel subscriptions in your device's account settings
- Cancellation takes effect at the end of the current billing period
- Refunds are handled by Apple or Google according to their refund policies
Data Sharing
We do not sell your personal data. We may share data with:
- Service providers: that help us operate the app
- Platform providers: Apple and Google for subscription management
- Legal compliance: when required by law
Your Rights
You may:
- Access your personal data
- Request deletion of your data by contacting us
- Cancel your subscription at any time via your device settings
Children's Privacy
Lingot is not directed at children under 13 (or under 16 in the EU). We do not knowingly collect data from children.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, personal data is removed within 30 days.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be reflected on this page with an updated effective date.
Contact
If you have questions about this privacy policy, contact us at thovandeth@gmail.com.